When you satisfy your guests, they come back again and again. On average, guests come back five times to a vacation rental or resort they enjoy. The trick is to ensure their satisfaction.
At NAVIS, we understand this and have designed a loyalty package that is specifically constructed to help property managers and resort owners WOW their guests and keep them coming back.
NAVIS Loyalty Builder™ provides unlimited domestic and international long distance in each home or condo unit. Guests and owners can call from the home or condo with no worries about long distance charges or hassles.
No special equipment required.
Guests and owners are able to dial just like from home: 1+ the number with no calling cards, credit cards, extra instructions, complicated dialing, or surprise billing.
Over 70% of guests surveyed stated they value free long distance.
For many of your guests, the last thing they remember about their vacation is getting either a large cell phone bill with all their roaming charges or a big charge on their credit card for the calls they made while on vacation. With NAVIS Loyalty Builder™ their last memory will be the great time they had staying with you.
Use NAVIS Loyalty Builder™ and start winning more guests, turning what used to be a complaint into a compliment, and driving more profit to your bottom line. NAVIS can demonstrate to you how hundreds of vacation rental managers and resorts are now using this service as the anchor product in their loyalty program.
Make your website “STICKY” with NAVIS Push2Talk
NAVIS has developed an innovative solution to help web surfers easily get connected to your reservation team, with a simple click of a button. Give yourself a competitive advantage: book the web surfers before they have a chance to surf off your website.
In today’s marketplace, prospective guests are using the internet more and more to help them find a vacation rental.
Studies have shown that guests visit up to five websites before making a buying decision when shopping on the web.
Once a potential guest has found a property they are interested in they will often pick up the phone if they have a question or want to speak with someone before booking their vacation. With the internet so readily available, if they cannot get a hold of you they tend to call the next company on their screen.
Use NAVIS Push2Talk and capture more reservations from your website.
NAVIS Push2Talk connects you with both international and domestic callers. It is a free call to your customers, making it easy even for foreign guests.
NAVIS Push2Talk is included with NAVIS Loyalty Builder™.