NAVIS Partners with Inntopia to Provide Central Reservation Servicefor North Lake Tahoe Resort Association
Bend, Ore. – November 20, 2006 – NAVIS, developers of innovative sales and marketing optimization software and services for the vacation rental industry, today announced they have been appointed by Inntopia as the exclusive reservation call center for North Lake Tahoe Resort Association. The agreement calls for NAVIS to utilize the Inntopia reservation system for all NLTRA reservations. The partnership of NAVIS professional reservationists, known as NAVIS RezForce®, and Inntopia central reservations technology will give NLTRA a cost effective 24/7 reservations capability.
Designed using advanced telephony and software architecture, NAVIS RezForce automatically captures after-hours calls, as well as overflow, no-answer and busy calls during normal business hours for nearly 100 vacation rental management companies from Hawaii to Florida. NAVIS RezForce is staffed 24 hours a day with professional vacation rental reservationists who book reservations and provide valuable sales leads for NAVIS customers.
“The combination of our professional reservation staff and the Inntopia reservation system is a perfect match of vacation rental know-how and technology,” said Kyle Buehner, president of NAVIS. “The staffing efficiencies, competitive advantage and reservations power that we bring to North Lake Tahoe Resort Association is a significant win for them and for their guests.”
About Inntopia
Inntopia is an innovative travel technology company that provides its partners with fully integrated reservation solutions including a robust and flexible central reservation system and a dynamic packaging and pricing booking engine. Inntopia users include central reservation agencies, destination marketing organizations, resort associations, property management companies and tour operators. Owned by Sterling Valley Systems Inc., Inntopia is located in the destination resort area of Stowe, Vermont. For more information, please contact Jim Lilly, jlilly@inntopia.com, (802) 253-2905 ext. 122.
About NLTRA
The NLTRA is an association of related and coordinated services provided to its members and the community at large. These services include operation of the North Lake Tahoe Chamber of Commerce and the Tahoe North Visitors and Convention Bureau. The NLTRA has an agreement for services with Placer County. Through this agreement, the NLTRA receives Placer County Transient Occupancy Tax (TOT) funds to provide “a full spectrum of management activities for tourism marketing and visitor services for businesses of the North Lake Tahoe area.” NLTRA’s adopted mission is to “promote tourism and benefit business through efforts that enhance the economic, environmental, recreational and cultural climate of the area." The NLTRA also serves as a partner with Placer County and other local organizations and agencies in the development and funding of infrastructure, transportation and strategic planning projects designed to enhance tourism and community quality of life for the benefit of all in the North Lake Tahoe region.
About NAVIS
NAVIS, founded in 1987, is a privately held company wholly owned by Buehner-Fry, Inc. headquartered in Bend, Ore. NAVIS connects vacation rental management companies with customers, owners, prospects and properties using web-based technologies that track calls, provide 24/7 reservations call center, in-home unlimited long distance, remote temperature monitoring of rental properties, housekeeping and maintenance monitoring, automated guest communications, website telephone connection, and links to popular vacation rental reservations software.