Our Clients Love NAVIS HMS

“HMS – I think it’s great. Before HMS, we were flying blind and basically prayed that a house was clean. Now, we can see what’s going on in any given second. You can’t beat it. It’s been a godsend for us.”

Michael Domas
Director of Maintenance
Lake Tahoe Accommodations

“It is easy to write a testimonial for HMS. It makes our Housekeeping Dept. more efficient every day. We use the program to track housekeepers, to track clean and dirty homes as well as ones that are ready for occupancy. It is much faster when creating daily cleaning work sheets, easier to read and with "Notes" each housekeeper has important information at hand. No excuses!

The front desk personnel use HMS to see if a home is clean, dirty or ready for occupancy.

Another wonderful way it helps is with payroll I no longer have to spend hours and hours trying to decipher handwriting. The piece rate prices are there and they are totaled for me. I print out a report for each housekeeper and count their hours, no more guessing, so much more accurate for all concerned.

I would recommend this program to any company that would like their Housekeeping Dept. to run more efficiently - an important consideration in this industry today.

Once the program is in place things become more accurate and dare I say easier. When we began using HMS our information process dropped from aprox. 5 hours a day to about 1.”

Carol Chambers
Housekeeping Manager
RE/MAX Sunset Realty

“HMS enables our company to monitor the cleaning and inspection process of our vacation rental properties with ease on extremely busy changeover days. Our Housekeeping Department is now offsite by ten miles and the HMS system keeps our reservations department apprised of property status in real time.

Our entire check-in process relies heavily on the information we are able to access on the busiest days of our week.

The guest notification is also a great utility that we utilize regularly to notify our guests of their property status.

We also love the messaging system and use it weekly to get pertinent information to our guests prior to their arrival as well as during their stay. During a hurricane a few years ago we were able to communicate information to our homeowner's during and after the storm. Our owner's were very grateful and impressed with our ability to keep them so well informed.

I would also like to mention that the customer service support from your staff is phenomenal. Everyone is always more than willing to help in any way possible and have always been polite, professional and friendly.

Thank you for the wonderful products and people that make the toughest tasks in property management so easy.”

Michelle Layne
General Manager
Carolina Designs Realty

“The NAVIS Housekeeping Management System is a wonderful tracking system. I don’t know what I would do without it. We use to use 2-way radios to manage the housekeeping in our 600 properties – which was very chaotic. Now we have 700 properties and we’re much more efficient thanks to the NAVIS Housekeeping Management System. Our housekeepers love it. Our guests love it. If the NAVIS system wasn’t here, I wouldn’t be here.”

Dawn Caldwell
Housekeeping Manager
Kaiser Realty