Why Pay Your Reservation Agents To Be Unproductive?

NAVIS RezForce provides the ideal solution for increasing your resort hotel revenue and decreasing your costs. How cool is that?

Not only can we capture the lost after-hours and busy/no-answer booking opportunities that your resort hotel would have missed, we also enable staffing efficiencies that allow you to lower your fixed costs.

Say you have 6 agents, 2 of which are your stars, 2 are your "up and comers," and 2 are well below the average and not producing. By relocating your non-producers and letting NAVIS RezForce take the overflow calls, you will not only convert at a higher percentage, you will reduce your costs.

NAVIS increases resort hotel revenue and reduces costs

In addition to reducing your staffing costs, your supervisors will have fewer people to manage, you will have fewer people to train and your job will be a lot easier.