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For Top Management, NAVIS Narrowcast Gives You Visibility Into Your Resort Hotel Business Like Never Before

NAVIS Narrowcast is constantly collecting extensive data about your agents, your callers and your marketing, like no other system before it. Integrated reports collate this data to provide real-time analysis of what's going on now or over specific date ranges. For your resort hotel, you will know:

  • The conversion rate of each of your resort hotel agents
  • How much revenue each of your agents is booking
  • The total revenue generated for each marketing campaign
  • How well your resort reservation manager is managing your team
  • What specific areas need improvement

With NAVIS Pulse, you can maintain a constant real-time view of the "pulse" of your business on a single screen. Many NAVIS clients get an additional screen for their computer just for NAVIS Pulse.

In addition, on a monthly basis, you will automatically receive an Executive Summary report that shows current data for your resort hotel compared to the previous month and/or year for a variety of key business metrics:NAVIS Executive Summary

  • Occupancy pace
  • Booking revenue
  • Booking window
  • Advanced booking pace
  • Call volume
  • Conversion rate
  • Abandoned calls
  • Calls scored
  • Agent performance
  • Lead response time
  • Unresolved leads
  • Abandoned leads

NAVIS Research takes it a step further by aggregating NAVIS client data to reveal national and regional trends that only NAVIS can provide.

With NAVIS Narrowcast, you will now more about your resort hotel business than ever before.