Know More About Your Callers, Your Agents, Your Business

NAVIS Narrowcast enables new technologies and new processes to help your independent resort hotel be more successful. You will know more about your agents, your callers and your business than ever before. You will increase reservations, get more from your marketing dollars and increase your revenue.

For Reservation Managers, NAVIS Narrowcast tells you which resort hotel agents are performing and which aren't, lets you listen to actual calls and score those calls to determine where coaching is most needed. This will drive up your resort hotel conversion rates and...

Increase Your Revenue

For Marketing Managers, NAVIS Narrowcast captures detailed address and demographic data about the caller, tracks the source of business, the call result, and the revenue generated. You will be able to stop wasting money on resort hotel marketing that doesn't work, and create powerful, targeted direct marketing programs that will... 

Increase Your Revenue

For Top Management, NAVIS Narrowcast provides invaluable information about your resort business - information you need to make sound business decisions. Extensive reports from within NAVIS Narrowcast reveal daily and monthly bookings, closing percentage, abandon rate and more. NAVIS Research takes it a step further and provides booking pace, occupancy, average length of stay, ADR and other metrics for your personal business as well as how you compare with other independent resorts in your region and the nation. Better data enables smarter decisions that will...

Increase Your Revenue

How It Works

NAVIS Narrowcast allows you to automatically assign a unique toll-free number to each resort hotel marketing campaign. Each of your marketing media is assigned a unique toll-free number (direct mail, email, internet ad, internet keyword campaign, virtually anything). As your inbound calls are routed through our telephone switch, each toll-free number is redirected to the phone number of your choosing - specific agents, a general office number, etc. When your phone rings, you will know which campaign the caller is responding to and capture the information described above about your callers, your agents and your business.

Reduce Operating Costs:

• Market directly to those individuals who are potential guests rather than broadcasting your marketing dollars to a wide geographic area.
• Eliminate marketing campaigns that are not generating calls and bookings.
• Create, print, and mail marketing promotions directly to your target listings – and track in real time the results of each campaign.